{"basic": {"sex": "男", "make": [], "name": "张明", "email": "zhangmanager@example.com", "isAge": "1", "photo": "https://oss.flowktech.com/2025/11/23/c867dbbd6c174d54911bbf060520da7b.jpg", "place": "上海", "height": "", "mobile": "13812345678", "nation": "", "weight": "", "politic": "", "birthday": "1990-01-01 00:00:00", "marriage": "", "photoShow": "1", "workYears": "5年工作经验"}, "config": {"skin": "#333333", "fontSize": "13", "fontFamily": "EditorYaHei, sans-serif", "lineHeight": "0.7", "pageMargin": "30", "modulePadding": "20"}, "modules": [{"data": {"job": "大堂经理", "city": "上海", "date": "一个月内到岗", "salary": "18000-25000/月"}, "name": "intention", "sort": 0, "value": "求职意向", "visible": "1"}, {"data": {"grade": [{"政治": "70"}, {"英语": "70"}, {"数学": "110"}, {"专业课": "110"}], "major": "计算机", "title": "初试成绩", "school": "清华大学"}, "name": "target", "sort": 1, "value": "报考信息", "visible": "0"}, {"data": [{"uid": "3c371b79-5c1f-4900-b318-0805906350a2", "isNow": "0", "level": "本科", "major": "酒店管理", "editor": "

核心课程：前厅运营管理、酒店服务礼仪、客户关系管理、餐饮服务与管理、服务心理学、市场营销学

学业表现：平均绩点3.8/4.0，专业排名前10%，获校级一等奖学金2次

", "school": "上海酒店管理学院", "endTime": "2020-06-30 00:00:00", "startTime": "2016-09-01 00:00:00"}], "name": "edu", "sort": 2, "value": "教育背景", "visible": "1"}, {"data": [{"job": "大堂经理", "uid": "78ef698e-03f9-4258-9bf5-ce37241cbbcc", "name": "上海浦东香格里拉大酒店", "isNow": "1", "editor": "

统筹大堂日常运营，协调前厅、礼宾、宾客关系等团队资源，日均处理客户咨询150+人次，客户满意度达98.5%
优化服务流程：推行“快速入住通道”等3项创新服务，客户平均等待时间缩短40%，年度节约人力成本8万元
突发事件处理：成功应对VIP客户投诉、设备故障等紧急事件26起，挽回酒店潜在损失超50万元
团队管理：制定员工培训计划，组织服务礼仪、应急处理等专项培训，团队服务考核通过率提升至95%

", "endTime": "2025-06-30 00:00:00", "startTime": "2020-07-01 00:00:00"}, {"job": "大堂副经理", "uid": "938e7673-8375-431a-9b9b-37e3aa48ecb7", "name": "上海外滩华尔道夫酒店", "isNow": "0", "editor": "

协助管理大堂团队，优化排班与绩效考核机制，提升团队人效15%
主导新客户服务标准制定，完善投诉处理SOP，使客户投诉率下降22%
参与酒店年度服务质量提升项目，提出大堂智能导览系统优化方案，获总经理特别表彰
负责高端客户接待（如政要、明星等），完成VIP客户关怀计划，促成复购率提升30%

", "endTime": "2020-06-30 00:00:00", "startTime": "2018-07-01 00:00:00"}], "name": "work", "sort": 3, "value": "工作经验", "visible": "1"}, {"data": [], "name": "project", "sort": 4, "value": "项目经验", "visible": "0"}, {"data": [], "name": "intern", "sort": 5, "value": "实习经历", "visible": "0"}, {"data": [], "name": "campus", "sort": 6, "value": "校园经历", "visible": "0"}, {"data": {"editor": "

专业技能：精通酒店前厅服务全流程管理、VIP客户接待、突发事件应急处理、服务质量管控
语言能力：英语六级（580分），可独立处理涉外客户需求，具备商务英语沟通能力
办公技能：熟练使用Excel数据统计、PowerPoint汇报制作，掌握酒店管理系统（Opera PMS）操作
管理能力：具备团队建设、培训体系搭建、服务流程优化经验，擅长跨部门协作

", "skills": [{"name": "酒店管理", "value": "90", "showDegree": "1"}, {"name": "客户服务", "value": "92", "showDegree": "1"}, {"name": "英语", "value": "80", "showDegree": "1"}, {"name": "团队管理", "value": "88", "showDegree": "1"}]}, "name": "skill", "sort": 7, "value": "技能特长", "visible": "1"}, {"data": {"awards": ["2023年度酒店金牌服务之星", "2022年度优秀管理者", "2021年度服务创新奖"], "editor": "

2023年获上海酒店行业“金牌服务经理”称号，客户满意度评选TOP1
2022年带领团队获“最佳服务团队”称号，服务创新项目获集团级优秀奖
2021年主导“智慧大堂”服务升级项目，获酒店总经理特别表彰

"}, "name": "award", "sort": 8, "value": "荣誉证书", "visible": "1"}, {"data": {"editor": "

5年高端酒店大堂管理经验，精通服务流程优化与客户需求预判，累计服务超10万+宾客，客户好评率98.5%
具备出色的团队领导力与抗压能力，曾带领8人团队完成日均600+服务量，人力成本控制优化12%
注重服务细节与创新，主导落地“一键呼叫管家”等5项服务创新，获集团级奖项3次
持酒店业职业经理人资格证书，熟悉国际酒店服务标准，期望在贵酒店发挥专业优势，打造高端服务标杆

"}, "name": "self", "sort": 9, "value": "自我评价", "visible": "1"}, {"data": {"editor": "", "hobbies": []}, "name": "hobby", "sort": 10, "value": "兴趣爱好", "visible": "0"}, {"data": {"editor": ""}, "name": "other", "sort": 11, "value": "自定义", "visible": "0"}]}